McDonald’s Creates Worst Marketing Campaign in History of Marketing


This morning, Kate Bachelder went into McDonald’s to get an Egg McMuffin. When she tried to pay the cashier, however, things turned weird:

I wouldn’t need money today, she explained, as I had been randomly chosen for the store’s “Pay with Lovin'” campaign, the company’s latest public-relations blitz, announced Sunday…Between Feb. 2 and Valentine’s Day, the company says, participating McDonald’s locations will give away 100 meals to unsuspecting patrons in an effort to spread “the lovin’.”

If the “Pay with Lovin'” scenario looks touching on television, it is less so in real life. A crew member produced a heart-shaped pencil box stuffed with slips of paper, and instructed me to pick one. My fellow customers seemed to look on with pity as I drew my fate: “Ask someone to dance.” I stood there for a mortified second or two, and then the cashier mercifully suggested that we all dance together. Not wanting to be a spoilsport, I forced a smile and “raised the roof” a couple of times, as employees tried to lure cringing customers into forming some kind of conga line, asking them when they’d last been asked to dance.

The public embarrassment ended soon enough, and I slunk away with my free breakfast, thinking: Now there’s an idea that never should have left the conference room.

Speaking personally, I can say that the Pay With Lovin’ scenario did not look touching on television. It looked horrifying. And I suspect very strongly that in real life it’s even more horrifying than my feeble little imagination can imagine.

And for what it’s worth, when I saw the ads, it actually wasn’t Mickey D’s guinea pig customers who I initially felt sorry for. It was the cashiers. Those are the poor folks who have to execute this marketing monstrosity. Every morning they have to paste on a smile and pretend to be thrilled at the opportunity to force some sleepy customer to write a poem or declare who she loves or perform a jig or whatever. Isn’t it exciting!?! You get to pay with lovin’ today!

Somebody needs to be fired at McDonald’s. Maybe a whole bunch of people. I don’t know who, but someone has to pay. Right now.

WE CAME UP SHORT.

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WE CAME UP SHORT.

We just wrapped up a shorter-than-normal, urgent-as-ever fundraising drive and we came up about $45,000 short of our $300,000 goal.

That means we're going to have upwards of $350,000, maybe more, to raise in online donations between now and June 30, when our fiscal year ends and we have to get to break-even. And even though there's zero cushion to miss the mark, we won't be all that in your face about our fundraising again until June.

So we urgently need this specific ask, what you're reading right now, to start bringing in more donations than it ever has. The reality, for these next few months and next few years, is that we have to start finding ways to grow our online supporter base in a big way—and we're optimistic we can keep making real headway by being real with you about this.

Because the bottom line: Corporations and powerful people with deep pockets will never sustain the type of journalism Mother Jones exists to do. The only investors who won’t let independent, investigative journalism down are the people who actually care about its future—you.

And we hope you might consider pitching in before moving on to whatever it is you're about to do next. We really need to see if we'll be able to raise more with this real estate on a daily basis than we have been, so we're hoping to see a promising start.

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