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See update below.

A few years ago I switched to T-Mobile. The price was good, and their plans included tethering at no extra cost. I mostly use my phone as a mobile hotspot with only occasional forays into text, talk, and apps, so this was a good deal.

A few weeks ago Marian switched over too. When we did that, we also switched to their unlimited data plan. We didn’t really need it, but it was only a few dollars more than our old plan, so why not?

Well, ever since then my hotspot performance has been lousy. At first I paid no attention. Sometimes this stuff happens. But it went on and on, and eventually I wondered if I had missed something. It turns out I had: the unlimited plan includes unlimited 4G except for the hotspot. Here’s the fine print: “Tethering at Max 3G speeds.” That’s bad enough, but in practice it seems to mean “3G except when we don’t feel like it,” since about half the time my hotspot performance reminds me of using a dial-up modem back in the 80s. Why? Because I didn’t read the fine print to the fine print: “Smartphone and tablet usage is prioritized over Mobile Hotspot Service (tethering) usage.”

As you can see, it’s all right there in the description of the plan. How could I have missed it? It’s plain as day if only I’d looked at it with a magnifying glass or the sales rep had pointed it out. But I didn’t and he didn’t. So now I’m stuck paying more for a plan that delivers less of what I actually want. And why did T-Mobile do this? Because they now have a new product: for $20 per month, you can get 4G hotspot performance. Fabulous.

I’m so tired of this shit. It seems like it applies to practically everything I buy these days. There’s always something.

UPDATE: I remain annoyed about this, but when I complained to T-Mobile about this they promptly switched me back to my old plan. In fact, they switched me back a better, cheaper plan than I used to have. So it all worked out.

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THE TRUTH...

is the first thing despots go after. An unwavering commitment to it is probably what draws you to Mother Jones' journalism. And as we're seeing in the US and the world around, authoritarians seek to poison the discourse and the way we relate to each other because they can't stand people coming together around a shared sense of the truth—it's a huge threat to them.

Which is also a pretty great way to describe Mother Jones' mission: People coming together around the truth to hold power accountable.

And right now, we need to raise about $400,000 from our online readers over the next two months to hit our annual goal and make good on that mission. Read more about the information war we find ourselves in and how people-powered, independent reporting can and must rise to the challenge—and please support our team's truth-telling journalism with a donation if you can right now.

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