October 15, 2022

The Brands Trying to Win Gen Z Twitter Have Gone Too Far

Enough already.

Rafael Henrique / SOPA Images

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Attempts by businesses to appeal to Gen Z are getting really weird. On October 12, a Twitter user innocently tweeted about singer Katy Perry’s appearance at 2010 Kid’s Choice Awards, where the singer got absolutely blasted by a slime cannon hidden in a box.

For whatever reason, the Twitter account of Duolingo, a public company, chimed in, suggesting that the chartreuse liquid in question was perhaps its owl mascot’s ejaculate. Ew. Gross. I hate it! And while this is the first time I’ve seen a brand joke about ejaculating on a popstar’s face, it isn’t the first time I’ve seen corporations attempt edgy humor to try and appeal to a younger demographic. 

If there’s one thing that defines members of Gen Z, besides middle parts and social media savvy, it’s their unique sense of humor. As dark as it is silly, it is often compared with the sentiment of the absurdist Dada movement that emerged in response to the horrors of World War I. Many brands have adjusted their marketing strategies appropriately—or inappropriately—adopting an edgier online voice to appeal to young adults.  

One of the first to do this successfully on Twitter was everyone’s favorite pigtailed fast food mascot. Wendy’s snarky Twitter banter with followers was huge, even spawning Wendy’s fan art and fan fiction. 

Now every corporate social media account has its own persona. Cinnabon Twitter posts about Taylor Swift’s album drops, and is apparently dating Slim Jim Twitter.

Steak Umms Twitter toggles between sharing insightful ruminations on the perils of capitalism and tweeting random nonsense like “pumpkin spice beef sheets.”  And let’s not even talk about the horny disaster that is the Wingstop Twitter. 

But in the Digital Age, it’s not enough to just be edgy: You’re also aiming to go viral. At this point, brands are racing to see who can tweet or otherwise relay the wildest statements known to humankind, with little regard for what is okay. To joke publicly about jizzing on a woman’s face is inappropriate and sexist under most any circumstances, but the fact that Duolingo is an educational language app makes it so much worse. 

This isn’t the first time Duolingo’s social media team has done something tactless. During the widely covered Johnny Depp v. Amber Heard defamation trial, Duolingo Twitter made a quip at Heard’s expense. In May, NBC News had uploaded to TikTok a trial clip in which Heard talks about the barrage of online hate she’d been receiving. Of this, Duolingo tweeted: “Y’all think amber watches tiktok”—and was quickly called out for making light of a case involving allegations of physical abuse and sexual assault. (Duolingo’s 24-year-old social media manager apologized.)

But even when these marketing tweets are more grounded, they still are weird. Yes, Starbucks tweeting about how it’s  planning to sleep on a flight only to immediately buy coffee at the airport is relatable and harmless. But when paired with the company’s recent union busting efforts, it’s not so cute anymore. 

I, for one, am sick of corporate attempts at cleverness cluttering my social media timeline. There’s something insanely off-putting about a faceless company trying to sound like a real person. Are some of the tweets funny? Sure. But it would be wise to remember that these brands are not your friends.

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WHO DOESN’T LOVE A POSITIVE STORY—OR TWO?

“Great journalism really does make a difference in this world: it can even save kids.”

That’s what a civil rights lawyer wrote to Julia Lurie, the day after her major investigation into a psychiatric hospital chain that uses foster children as “cash cows” published, letting her know he was using her findings that same day in a hearing to keep a child out of one of the facilities we investigated.

That’s awesome. As is the fact that Julia, who spent a full year reporting this challenging story, promptly heard from a Senate committee that will use her work in their own investigation of Universal Health Services. There’s no doubt her revelations will continue to have a big impact in the months and years to come.

Like another story about Mother Jones’ real-world impact.

This one, a multiyear investigation, published in 2021, exposed conditions in sugar work camps in the Dominican Republic owned by Central Romana—the conglomerate behind brands like C&H and Domino, whose product ends up in our Hershey bars and other sweets. A year ago, the Biden administration banned sugar imports from Central Romana. And just recently, we learned of a previously undisclosed investigation from the Department of Homeland Security, looking into working conditions at Central Romana. How big of a deal is this?

“This could be the first time a corporation would be held criminally liable for forced labor in their own supply chains,” according to a retired special agent we talked to.

Wow.

And it is only because Mother Jones is funded primarily by donations from readers that we can mount ambitious, yearlong—or more—investigations like these two stories that are making waves.

About that: It’s unfathomably hard in the news business right now, and we came up about $28,000 short during our recent fall fundraising campaign. We simply have to make that up soon to avoid falling further behind than can be made up for, or needing to somehow trim $1 million from our budget, like happened last year.

If you can, please support the reporting you get from Mother Jones—that exists to make a difference, not a profit—with a donation of any amount today. We need more donations than normal to come in from this specific blurb to help close our funding gap before it gets any bigger.

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