Bonner’s Five Point Plan for Quality Control

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Jack Bonner, head of Bonner and Associates, insisted in congressional testimony on Thursday that the forged letters his company sent to lawmakers were the work of a single “rogue” employee, not the result of any deeper problems at his firm. The incident, Bonner’s lawyer wrote in a letter to the committee, “was an anomaly in the lengthy and honorable operation of this business.”

Regardless, Bonner has now developed a “five point action plan” which it believes will prevent dishonest conduct and help the company “earn the reputation as the industry leader for the highest quality standards.” Unfortunately, the big plan reads more like a list of very basic procedures that should have been in place all along, such as checking the resumes of employees, introducing an ethics policy, and making sure employees don’t lie. The full plan is below the jump:

Action 1: 100% call back verification of all groups that have signed statements of support to elected officials. The 100% call back verification will be conducted by permanent staff who did not place the original calls. The 100% verification will occur before any letter is delivered to an elected official. We believe that this new policy will make B&A the only firm in the industry to go to this length to insure quality.

Action 2: ALL temporary workers will review and sign an ethics policy before employment begins.

Action 3: ALL resumes of prospective temporary employees will be verified by permanent B&A staff before temporary employee begins.

Action 4: ALL new employees will complete mandatory ethics training and pass an examination administered by permanent B&A staff to ensure the full understanding of B&A’s ethics policies.

Action 5: B&A will retain an independent Ethical Standards Advisor who is well-regarded as maintaining the highest ethical standards and independence. The Ethical Standards Advisor will review B&A policies and work with B&A to improve its internal quality control system to the highest standards.

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Truth #1: The chaos is the point.

Truth #2: Team Reality is bigger than it seems.

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SIX TRUTHS

Reclaiming power from those who abuse it often starts with telling the truth. And in "This Is How Authoritarians Get Defeated," MoJo's Monika Bauerlein unpacks six truths to remember during the homestretch of an election where democracy, truth, and decency are on the line.

Truth #1: The chaos is the point.

Truth #2: Team Reality is bigger than it seems.

Truth #3: Facebook owns this.

Truth #4: When we go to work, we're in the fight.

Truth #5: It's about minority rule.

Truth #6: The only thing that can save us is…us.

Please take a moment to see how all these truths add up, because what happens in the weeks and months ahead will reverberate for at least a generation and we better be prepared.

And if you think journalism like Mother Jones'—that calls it like it is, that will never acquiesce to power, that looks where others don't—can help guide us through this historic, high-stakes moment, and you're able to right now, please help us reach our $350,000 goal by October 31 with a donation today. It's all hands on deck for democracy.

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